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Your council tax, benefits and business rates account will be offline.

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience

Retail Hospitality and Leisure Relief 2025

Can I opt out of the relief?

Ratepayers can opt out (refuse) the relief for a specific property at any time up to 30 April 2026.  The ratepayer cannot withdraw their refusal for either all or part of the financial year.  By virtue of refusing the relief the property is ineligible for the relief.