Housing options

Council and housing association properties

We advertise council and housing association properties through the Guildford Homechoice website.

Due to a shortage of council and housing association properties, there are more households on the register than properties available. This means you may face a long wait before you receive an accommodation offer. See our latest figures showing how many people were housed and how many are on the register on our Housing facts and figures page.

Unfortunately, many on the council's housing register may never receive an offer. Therefore, you may need to explore other housing solutions, which may be faster and meet your needs.

If your housing need is urgent there are organisations that can offer you advice and support, including the council's housing advice centre, specialist housing advisers based at the Citizens Advice or Shelter, the housing and homelessness charity. An adviser will go through your personal situation with you to help you decide what the best options for you are.

If you are already on the housing register, watch our video below on tips on how to be successfully allocated a property.

Housing Advice Centre

You can contact us via email at housingadvice@guildford.gov.uk or telephone us on 01483 444244. Free and confidential housing advice is also available at our offices. Our opening hours are Monday to Friday 10am to 4pm for walk in face-to-face advice.

Outside of these hours and during office hours there is a telephone service with limited face-to-face appointments available Monday to Friday 8:30am to 10am and 4pm to 5pm.