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Your council tax, benefits or business rates accounts will be offline

From 4pm on Friday 31 March until 5pm on Monday 3 April you will not be able to access your council tax, benefits or business rates accounts on MyGuildford. This is whilst we run our year end processes. We apologise for any inconvenience.

Order a replacement bin

Order a replacement rubbish, recycling or garden waste bin

What you need to know

Has your bin been damaged, lost or been stolen? If so, we can provide replacements for:

  • garden waste bins
  • green recycling bins
  • black refuse bins

You can also collect a new food waste caddy from locations around the borough.

If you want a different size bin you can swap for a smaller or larger bin..  You can also order additional bins in certain circumstances.

Fees

  • there is a £30 replacement fee for garden waste bins and refuse bins
  • recycling bins may have a fee depending on your circumstances
  • food caddies are free of charge

Apply for a replacement rubbish, recycling or garden waste bin

To use the form to order a replacement bin, you need to have a MyGuildford account. 

Once you have created an account and logged in you can return to this page to complete the form. 

Create a MyGuildford account here

If you already have a MyGuildford account you can use the link below to complete the form.

Order a replacement bin

We aim to deliver your bins within four weeks after the day you submit the form.