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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Latest planning policy news

Planning for the Future

Consultation on the government's 'Planning for the Future' white paper ran until 29 October 2020. Icon for pdf Read our response to the 'Planning for the Future' document [547.17KB].

Changes to the current planning system

On 6th August 2020, the Government proposed changes to the current planning system. Consultation ran until 1 October 2020. Icon for pdf Read our response to changes to the current planning system [218.82KB].

Changes to the Use Classes Order and General Permitted Development Order (GPDO)

Read about changes to the Use Classes order and GPDO