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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Planning policies

Guide to planning policy documents

Learn more about how we outline our planning policies and how to find the information you need online.

Respond to planning policy consultations

Use our planning policy consultation portal.

Search the brownfield land register

Find out about previously developed sites in Guildford that could be developed again.

Latest planning policy news

Check the latest changes which affected our policies.

Find out about the Surrey Hills Area of Outstanding Natural Beauty Management Plan

Learn about how we'll conserve and enhance the Surrey Hills' natural beauty.

Find out how we involve the community in our policies

Read our statement of community involvement.

Read our Supplementary Planning Documents (SPDs)

Read our borough-wide planning guidance.