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Your council tax, benefits and business rates account will be offline

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.


Technical issues with our phone lines

We're experiencing technical issues with our phone lines. We're working hard to fix this and apologise for any inconvenience. You can still contact us using our online forms

Find out about neighbourhood planning

What is neighbourhood planning?

Neighbourhood Planning is a way for communities to shape their local area. It can help them to: 

  • choose where new homes, shops and offices are built 
  • influence how new buildings look 
  • help shape the design and uses of open spaces 
  • grant planning permission for developments residents want 

Once Neighbourhood Plan policies pass a referendum, they become part of our Development Plan. This means they'll be used to help decide on planning applications.  

Neighbourhood Plans cannot prevent developments necessary to meet Guildford Borough's current and future needs.