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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Find out about neighbourhood planning

What is neighbourhood planning?

Neighbourhood Planning is a way for communities to shape their local area. It can help them to: 

  • choose where new homes, shops and offices are built 
  • influence how new buildings look 
  • help shape the design and uses of open spaces 
  • grant planning permission for developments residents want 

Once Neighbourhood Plan policies pass a referendum, they become part of our Development Plan. This means they'll be used to help decide on planning applications.  

Neighbourhood Plans cannot prevent developments necessary to meet Guildford Borough's current and future needs.