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Your council tax, benefits and business rates account will be offline

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.


Technical issues with our phone lines

We're experiencing technical issues with our phone lines. We're working hard to fix this and apologise for any inconvenience. You can still contact us using our online forms

Find out about neighbourhood planning

Neighbourhood planning tools

There are three ways a community can use Neighbourhood Planning to meet its aims: 

Neighbourhood Plan 

Used to: 

  • establish and deliver a vision for the area 
  • set planning policies 
  • propose new uses for land 

If a Neighbourhood Plan passes a referendum, it will be used to help decide on planning applications.

Neighbourhood Development Order (NDO) 

Allows communities to grant up-front planning permission for some types of development. These are produced by parish and town councils or designated neighbourhood forums. 

Community Right to Build Order  

A type of NDO which can be produced by a community group. They can grant permission for small-scale community-led developments.