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Technical issues with our phone lines

We are experiencing technical issues with our phone lines. We are working hard to fix this and apologise for any inconvenience.

You can contact us using our online form.

If you have a question about registering to vote or arranging a postal or proxy vote for the upcoming Ash Neighbourhood Planning Referendum, please call the Electoral Services Team on 07748 886624. Please note: this number is only for questions relating to voting at this referendum. The team answering cannot assist with any other matters.

Changes to taxi licensing policy

On the 13th of April 2021 the council approved a new taxi and private hire licensing policy. Some of the changes to the policy are: 

Hackney Carriage and private hire drivers

Hackney Carriage and private hire vehicles

Private hire operators

  • a defined 'fit and proper' test for licensed operators
  • improved staff training and vetting
  • improved procedures for
    • vetting drivers/vehicles allocated bookings
    • advertising
    • sub-contracting
    • tariff display
    • pickup/drop off procedures

Please read the full updated taxi policy 2021 (PDF, 1 MB) here.