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Your council tax, benefits and business rates account will be offline

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.

Changes to taxi licensing policy

On the 13th of April 2021 the council approved a new taxi and private hire licensing policy. Some of the changes to the policy are: 

Hackney Carriage and private hire drivers

Hackney Carriage and private hire vehicles

Private hire operators

  • a defined 'fit and proper' test for licensed operators
  • improved staff training and vetting
  • improved procedures for
    • vetting drivers/vehicles allocated bookings
    • advertising
    • sub-contracting
    • tariff display
    • pickup/drop off procedures

Please read the full updated taxi policy 2021 (PDF, 1 MB) here.