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Our phone lines are currently unavailable

We're experiencing some technical issues with our phone lines.  We're working hard to fix this as soon as possible and apologise for any inconvenience.

You can contact us using our self service pages. 

Information on social housing

Do I need to renew my application each year?

Yes, once a year. See the steps you have to take to renew your application.

1. Each year after you apply, we send you a declaration form. Please make a note of the date you applied, so you do not miss renewing your housing application. 

2. Please complete the form and return it to us within 28 days.

3. If you do not return the form, we will cancel your application.

4. If you are in priority band E, you will not be sent an annual reminder.

Please note it is your responsibility to renew your housing application.