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Your council tax, benefits and business rates account will be offline

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.

Information on social housing

What if someone in my household has a medical condition?

You will need to complete a medical information form if:

  • you have a medical condition or;
  • if someone in your household has a medical condition

Email us at housingadvice@guildford.gov.uk to request a medical information form.

We may submit the information that you provide on the form for medical assessment by our medical advisor or other independent medical advisor.

The assessment received will help us assess if your current housing is affecting your health condition and is sufficiently severe to warrant inclusion in a higher band of our housing register.

Email the completed form to housingadvice@guildford.gov.uk or post it to:

Guildford Borough Council
Millmead House, Millmead
Guildford
GU2 4BB