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Your council tax, benefits or business rates account will be offline

From 5pm on Tuesday 11 February until Sunday 16 February you will not be able to access your council tax, benefits or business rates account online. This is whilst we prepare annual bills. We apologise for any inconvenience.

Find your bin day

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We only collect bins issued by us. Do not put any other bins out for collection. Put all food in the outdoor food caddy for collection. We do not collect the silver food waste caddy. 

Leave textiles or electronic waste neatly next to your bins. Put them in a carrier bag and keep any textiles dry. Batteries need to be in a clear plastic bag.

If you're a commercial waste customer, you'll need to log in to your MyGuildford to check your next bin collection date. 

Find my bin day (opens new window)

View or download our 2025 bin calendar (PDF, 47 KB) and  recycling guide. (PDF, 11 MB).

Where should I put my bins?

Unless you have a special arrangement, like an assisted collection, leave your bins at your collection point. This is usually at the edge of your property closest to the road.