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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Apply for help with your council tax

Apply for help with your council tax

If you need help paying your council tax you may be able to get council tax support. If you get Universal Credit, this doesn't cover council tax so you'll need to claim council tax support separately.

Council tax support helps you pay some of your council tax if you are on a low income or claiming certain benefits.

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