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Your council tax, benefits and business rates account will be offline.

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.

Apply for help with your council tax

Short-term discretionary payment

We ensure that the take-up of benefits is maximised throughout the whole community.

If you are struggling financially, you may be able to get some extra help. You can apply online if you wish to be considered for a short-term discretionary payment. This is over and above your current council tax support.

Apply for a short-term discretionary payment (opens new window)