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Your council tax, benefits and business rates account will be offline

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.


Technical issues with our phone lines

We're experiencing technical issues with our phone lines. We're working hard to fix this and apologise for any inconvenience. You can still contact us using our online forms

Private renting housing standards for landlords

Information on smoke and carbon monoxide alarms

All privately rented homes must be fitted with a working smoke alarm on each floor of the property. A working carbon monoxide alarm should also be fitted in a room that has a solid fuel burning appliance. You could be fined if you do not comply with this.

See the guidance booklet (opens new window) for further information.