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Global Microsoft outage

Unfortunately, due to a global outage at Microsoft, you will be unable to use email to contact us. Our phone lines remain open and you can contact us using our online contact form. There may be delays to online responses. We apologise for the inconvenience. 

Help with private renting

House in Multiple Occupation (HMO)

If the property has five or more people who are not related, the landlord must get a licence from us. If your landlord does not have a licence you can report it. 

Report a suspected unlicensed HMO

You can also make an application for a Rent Repayment Order if your landlord has failed to comply with legal notices or they are renting a House in Multiple Occupation without a licence from the Council.

Apply for a Rent Repayment Order (opens new window)