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Easter Closures

Our Millmead office and phone lines will be closed on Good Friday 18 April and Easter Monday 21 April.

During closures, you can call us in an emergency using the relevant number listed on our website. For non-emergencies, use our customer 'Contact us' form

Help with private renting

House in Multiple Occupation (HMO)

If the property has five or more people who are not related, the landlord must get a licence from us. If your landlord does not have a licence you can report it. 

Report a suspected unlicensed HMO

You can also make an application for a Rent Repayment Order if your landlord has failed to comply with legal notices or they are renting a House in Multiple Occupation without a licence from the Council.

Apply for a Rent Repayment Order (opens new window)