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Our phone lines are currently unavailable

We're experiencing technical issues with our phone lines. We're working hard to fix this and apologise for any inconvenience.

You can still contact us using our online form

Bin collections 

Due to the high temperatures forecasted, our bin crews will be starting collections earlier than usual to help keep them safe in the heat. Please make sure your bins are out the night before, as collections will take place from 6.00am for the rest of the week. Thank you for helping our crews work safely during the hot weather.

Private renting housing standards

Carbon monoxide and smoke alarms

From 1 October 2015 landlords are required to:

  • install a smoke alarm on every floor of their property
  • test the alarm(s) at the start of every tenancy
  • install a carbon monoxide alarm in any rooms containing solid fuel burning appliances

Failure to complete these requirements may result in a fine of up to £5,000.