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Technical issues with our phone lines

We're experiencing technical issues with our phone lines. We're working hard to fix this and apologise for any inconvenience.

You can contact us using our self service pages. 

Private renting housing standards

Carbon monoxide and smoke alarms

From 1 October 2015 landlords are required to:

  • install a smoke alarm on every floor of their property
  • test the alarm(s) at the start of every tenancy
  • install a carbon monoxide alarm in any rooms containing solid fuel burning appliances

Failure to complete these requirements may result in a fine of up to £5,000.