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Technical issues with our phone lines

We are experiencing technical issues with our phone lines. We are working hard to fix this and apologise for any inconvenience.

You can contact us using our online form.

If you have a question about registering to vote or arranging a postal or proxy vote for the upcoming Ash Neighbourhood Planning Referendum, please call the Electoral Services Team on 07748 886624. Please note: this number is only for questions relating to voting at this referendum. The team answering cannot assist with any other matters.

Private renting housing standards

Gas safety

Your landlord must, by law, provide you with a valid Gas Safety Certificate before you move in. 

Annual checks

They must also arrange for an annual check of all appliances in the house, to be conducted by a registered gas engineer who is registered with the Gas Safe Register.

You can check their registration on the Gas Safe website. (opens new window)

More information

For more information on gas safety or to report a property with no gas safety certificate, visit the HSE website (opens new window). 

Any repairs should be carried out before you move in. If these are delayed without explanation after you have moved in you should contact the housing team.

You can report the condition of your property online or call 01483 505050.

Report property conditions