Toggle menu

Help shape your future council websites

New websites are being developed for East Surrey Council and West Surrey Council ahead of their launch in April 2027. 

Take part in a short survey to help make sure those websites are easy to use. The survey takes just 5 to 10 minutes. 

Have your say before 5 October (opens new window)

Private renting housing standards

Energy performance certificates

If you rent a whole house or flat, your landlord must show you an Energy Performance Certificate before you move in.

With all properties now rated from A to G, finding a more energy efficient property could help save you money on your fuel bills. 

Tenants have the right to request consent to carry out energy efficiency measures and these must not be unreasonably refused by the landlord.

It is unlawful for a landlord to rent out a residential property with an EPC rating of F or G (the lowest 2 grades) unless the property has been registered on the PRS Exemptions Register.