Toggle menu

Technical issues with our phone lines

We are experiencing technical issues with our phone lines.We are working hard to fix this and apologise for any inconvenience.

You can contact us using our online form. 

Help shape your future council websites

New websites are being developed for East Surrey Council and West Surrey Council ahead of their launch in April 2027. 

Take part in a short survey to help make sure those websites are easy to use. The survey takes just 5 to 10 minutes. 

Have your say before 5 October (opens new window)

Register for council tax

What happens next?

We aim to set up your account within 10 working days and issue you a bill in the post. We'll contact you if we need more information.

Manage your council tax online

You can manage your council tax account online. You can set this up after you receive your first bill by post.

To manage your council tax online you'll need to:

  • sign up or log in to your MyGuildford account
  • link your council tax account with your MyGuildford account

Once linked, you can:

  • set up a direct debit
  • request a reduction or discount to your bill
  • tell us about changes that might affect your bill

MyGuildford account​

Signing up for a MyGuildford account is quick and easy. You will be able to track and manage requests for council services. 

Register or sign into your MyGuildford account (opens new window)

Useful information for new residents​

As a new resident of the borough, you may also need to:​