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Planned maintenance to our systems

You will not be able to access your online council tax and benefits account or the planning portal on Friday 21 August. This is whilst planned maintenance is carried out. We apologise for any inconvenience. 

Information for leasehold and shared equity owners

What you need to know

Your responsibilities

As a leaseholder you have bought the right to live in your property for a fixed number of years. Your lease contains:

  • your rights and responsibilities as a leaseholder or shared owner and;
  • our rights and responsibilities as the freeholder

You are responsible for repairing and maintaining everything within your premises. Your lease sets out the area of your property.

We look after the structure of the building, exterior and any communal arears of the building. This includes communal walkways and grounds not demised in the lease.

You need to pay your share of the council's cost to maintain the block and for services stated in your lease.