Complaints and compliments
We are committed to providing a high standard of service to everyone we deal with. In the first instance, please report your issue directly to a service area. This is the quickest way to get your issue resolved.
Common requests include:
- Report a missed bin collection
- Challenge a parking fine
- Complain about a taxi driver
- Comment on a planning application
- Make an insurance claim
- Review your housing application decision
Still want to log a formal complaint?
We recognise that sometime things can go wrong and customers may feel they are not receiving the level of service we want to deliver. Complaints are a valuable source of feedback and help us to identify areas where we need to improve.