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Our payment system will be down from 8am Saturday 8 November until 4pm.

You'll be unable to make payments to us. This is for essential maintenance. We apologise for any inconvenience.


Decision on local government reorganisation

The Government has confirmed that Surrey will move to a two-unitary council model following its review of local government arrangements. Read our full story and future steps.

Managing your tenancy

Tenancy sustainment service

Our Tenancy Sustainment Service provides targeted, practical support to help residents maintain their tenancies and live independently.

Housing Benefit and Money Officer

Our Welfare Benefit and Money Officer offers free, confidential support, in person or over the phone, to council tenants. They can help you maximize your income and manage financial challenges.