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Our phone lines are currently unavailable

We're experiencing some technical issues with our phone lines.  We're working hard to fix this as soon as possible and apologise for any inconvenience.

You can contact us using our self service pages. 

Empty property relief

What happens next?

We may visit the premises to confirm that the relevant sections of the premises are unoccupied.

The Valuation Office Agency will be asked to certify the rateable value that applies to each section.

If the new rateable value changes the amount you need to pay, we will send you a new bill.