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Local outage affecting our systems

A local utility outage is affecting some of our systems. Our phone lines, Council Tax, Benefits accounts, and the Planning Portal are currently unavailable. We apologise for any inconvenience.

You can still contact us using our online form. 

Empty property relief

What happens next?

We may visit the premises to confirm that the relevant sections of the premises are unoccupied.

The Valuation Office Agency will be asked to certify the rateable value that applies to each section.

If the new rateable value changes the amount you need to pay, we will send you a new bill.