Apply, renew or amend a garden waste collection

We are currently not accepting any garden waste renewals or applications whilst we update our systems to prepare for the new subscription year. Please check back on Friday 3^rd January to renew or purchase a new garden waste bin for the 2025/26 subscription year.

You must have an account and be logged in to apply, change or cancel a garden waste subscription. Create your account first, then come back to this page to complete your task using the buttons below.

Create an account (opens new window)

Apply or renew a garden waste subscription

This form will guide you through applying for a new garden waste subscription, or changing your garden waste subscription. If you pay by direct debit do not use this form to renew your subscription.

Read the information below before beginning the form:​

• you must be logged in 
• payments made before 31 December 2024 are for the 2024/25 subscription year ending 23 March 2025 
• payments made on or after 1 January 2025 are for the 2025/26 subscription year running from 25 March 2024 to the 23 March 2025. You will need to pay £60 for each bin
• if you have ordered an additional bin between 1 January and 28 February 2024, we will deliver your bin in March. If you ordered after 1 March we will deliver your bin within 4 weeks

If you are currently receiving garden waste collections:​

• we encourage you to renew your subscription between January and March, but you can renew at any time
• you can add more bins to your existing subscription whenever you want
• some properties are not able to have bins, a maximum of four garden waste sacks are provided in this instance. The form will find out what is best for you.
• view your subscription information in your online account
• use this form if you want to use less bins in the next subscription, but still have a service. ​

Change your address or cancel your garden waste subscription

This form will guide you through cancelling your garden waste subscription. 

• if you are moving within Guildford Borough use this form to move your subscription to your new address. You must take your garden waste bins with you. 
• if you are moving outside of Guildford Borough use this form to cancel your subscription
• no refunds are offered for the cancellation of the service​ at any point within the year

Move or cancel your garden waste subscription (opens new window)