Apply, renew or amend a garden waste collection
Apply, renew or cancel a garden waste subscription
You must have a MyGuildford account and be logged in to apply, change or cancel a garden waste subscription. Create your account first, then come back to this page to complete your subscription.
Create an account (opens new window)
Apply or renew a garden waste subscription
This form will guide you through applying for a new garden waste subscription, or changing your garden waste subscription. If you pay by direct debit do not use this form to renew your subscription.
- you must be logged in to your MyGuildford account
- payments made on or after 1 January 2026 are for the 2026/27 subscription year running from 23 March 2026 to the 21 March 2027. You will need to pay £75 for each bin
- if you have ordered an additional bin between 1 January and 28 February 2026, we will deliver your bin in March. If you ordered after 1 March we will deliver your bin within 4 weeks
- subscribing to garden waste means you agree to our terms and conditions
If you are currently receiving garden waste collections:
- we encourage you to renew your subscription between January and March, but you can renew at any time
- you can add more bins to your existing subscription whenever you want
- some properties are not able to have bins, a maximum of four garden waste sacks are provided in this instance. The form will find out what is best for you.
- view your subscription information in your online account
- use this form if you want to use less bins in the next subscription, but still have a service.
Apply or renew a garden waste subscription (opens new window)
Change your address or cancel your garden waste subscription
This form will guide you through cancelling your garden waste subscription.
- if you are moving within Guildford Borough use this form to move your subscription to your new address. You must take your garden waste bins with you.
- if you are moving outside of Guildford Borough use this form to cancel your subscription
- no refunds are offered for the cancellation of the service at any point within the year
Move or cancel your garden waste subscription (opens new window)