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Technical issues with our phone lines

We are experiencing technical issues with our phone lines. We are working hard to fix this and apologise for any inconvenience.

You can contact us using our online form. 

Help shape your future council websites

New websites are being developed for East Surrey Council and West Surrey Council ahead of their launch in April 2027. 

Take part in a short survey to help make sure those websites are easy to use. The survey takes just 5 to 10 minutes. 

Have your say before 5 October (opens new window)

Understanding your rent payments

How do I pay my council rent?

We've different payment methods available to pay your rent. 

Online payment

Make a payment by debit or credit card (opens new window)

Direct Debit

If you rent your home from the Council or have an equity share home from the Council, direct debits can be collected any day of the week or month. For more information regarding direct debits and to set up a direct debit, please contact the Housing Team on 01483 505050.

Post

We do not accept cheques. You can find out more about withdrawal of cheques.

Automated Telephone Payment (ATP)

For those that want to ring to make a payment, you can do so calling the number below.

ATP Tel: 03300 889584