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Tenant and Leaseholder Engagement

Get involved. Help shape the services that matter to you

We're committed to putting residents at the heart of everything we do. Whether it's shaping housing policies, improving repairs, tackling anti-social behaviour, or helping to make neighbourhoods cleaner and safer - your voice makes a real difference.

Our Tenant and Leaseholder Engagement programme is how we listen, learn, and act. You can get involved in ways that suit you - from filling in a quick survey or reading our tenant magazine, to joining a regular panel or estate walkabout.

Our new Tenant and Leaseholder Engagement Strategy sets out how we will involve and work in partnership with tenants and leaseholders across all housing services.

You can also read our latest Annual Report to Tenants 2024-25 (PDF, 5 MB) to see how tenant feedback, performance data, and service improvements are coming together in practice.

Whether you have five minutes or five hours, your views help us build better services and stronger communities.

View our current consultations

Keep in Touch

We'll be heading out into the community this summer to talk to you in person. These sessions are a great opportunity to ask questions, share your views and chat to us. We'd love to see you there!

Date:Wednesday 22 July
Location:The Oval, Guildford Park, GU2 7TP
Time: 11am to 2pm

Date:Wednesday 5 August
Location:The Oval, Wood Street Village, GU3 3DL
Time: 5pm to 7pm

Tenant & Leaseholder Sounding Board

Share your views. Help shape local housing services.

Tenants Engagement Group

Find out more about the tenants engagement group.

Contact Point digital magazine

Read about what's going on in our community.

Resident-led scrutiny

Have Your Say on Housing Services as a resident

Tenant and Resident Associations (TRAs)

Tenant and Resident Associations (TRAs) are groups of tenants and/or leaseholders who come together to represent the views of people living in a block, scheme, or neighbourhood.