Toggle menu

Hot weather

The Met Office (opens new window) has forecast hot weather across Guildford. Read our advice during hot weather.

Technical issues with our phone lines

We're experiencing technical issues with our phone lines. We're working hard to fix this and apologise for any inconvenience.

You can still contact us using our online form 

Prioritising applications

Priority bands

We use a priority bands scheme to classify an applicant's circumstances and their connection to Guildford.

The priority bands range from A - E. Band A is the highest priority.

The higher an applicant's priority banding, the better chance they have of moving quickly. When an application is awarded a high priority banding, it does not necessarily mean that an applicant will be rehoused immediately.

You must have a substantial or long lasting connection to someone in living in the area to qualify for priority bands A and B.