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Technical issues with our phone lines

We are experiencing technical issues with our phone lines. We are working hard to fix this and apologise for any inconvenience.

You can contact us using our online form.

If you have a question about registering to vote or arranging a postal or proxy vote for the upcoming Ash Neighbourhood Planning Referendum, please call the Electoral Services Team on 07748 886624. Please note: this number is only for questions relating to voting at this referendum. The team answering cannot assist with any other matters.

Prioritising applications

Can the landlord refuse my application?

Yes. This may be for a variety of reasons.

These could be:

  • you owe rent or have other housing related debts
  • you are a council or housing association tenant and legal action has been taken against you because you have breached the terms of your tenancy agreement
  • you have resources to solve your own housing problems
  • you have not provided the required documents to support your application by the date given
  • your circumstances have changed and this results in a reduction in your level of priority
  • you have provided incorrect or misleading information
  • you do not meet the criteria set out in the advert of the house