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Technical issues with our phone lines

We are experiencing technical issues with our phone lines. We are working hard to fix this and apologise for any inconvenience.

You can contact us using our online form.

If you have a question about registering to vote or arranging a postal or proxy vote for the upcoming Ash Neighbourhood Planning Referendum, please call the Electoral Services Team on 07748 886624. Please note: this number is only for questions relating to voting at this referendum. The team answering cannot assist with any other matters.

Rubbish and recycling

Find your bin day

Leave your bins at the collection point (usually the edge of your property nearest the road) by 6:30am.

Report a missed bin collection

If we missed your bin, complete our form within two days and we'll collect it.

Apply, renew or amend a garden waste collection

Sign up to our garden waste collection scheme. This is a kerbside collection of garden waste.

Find your nearest recycling point

Visit Slyfield Recycling Centre, Moorfield Road, Guildford, GU1 1RU or find more sites with our interactive map.

Find out what goes in your bins

If you put waste in the wrong bin, we will not be able to collect it. Find out what to put in your green, black and food bins.